Terms of service

Terms and Conditions

These Terms and Conditions apply to all orders placed through this website. The website is operated by:

Vincent Baumann
Weiglpointer Straße 12
83352 Altenmarkt an der Alz
Germany
Email: hello@vnctbm.com

1. Scope

These Terms and Conditions apply to all purchases made through our online store at vnctbm.com. By placing an order, you agree to these Terms and Conditions.

2. Products

We sell original artworks, fine art prints and related art products. Original artworks are unique, hand-painted pieces. Small irregularities, textures, visible brush strokes, marks, or variations are part of the artwork and are not considered defects.

We make every effort to display product images and descriptions as accurately as possible. However, colors and appearance may vary depending on your screen, device settings, and lighting conditions.

3. Orders and Contract

By placing an order, you make a binding offer to purchase the selected product. The contract is concluded once we accept your order by sending an order confirmation by email.

We reserve the right to reject or cancel an order if a product is unavailable, if there has been an obvious pricing error, or if we are unable to process the order for another valid reason.

4. Prices and Payment

All prices are shown in euros (€). Prices include applicable VAT where required, unless otherwise stated. Shipping costs are displayed separately during checkout.

Payment is processed through the payment methods offered at checkout. Your order will be processed after successful payment.

5. Shipping and Delivery

We ship artworks using secure packaging suitable for art shipments. Delivery times shown on the website are estimates and may vary depending on destination, carrier, customs processing, or circumstances outside our control.

If your order arrives damaged, please contact us immediately at hello@vnctbm.com and include clear photos of the damaged artwork and packaging.

6. Customs and Import Duties

For deliveries outside the European Union, additional customs duties, import taxes, or fees may apply. These charges are the responsibility of the customer and are not included in the product or shipping price.

7. Right of Withdrawal and Returns

Consumers within the European Union have a legal right of withdrawal. Details can be found in our Returns & Right of Withdrawal policy.

Custom-made, personalized, or commissioned artworks are excluded from the right of withdrawal unless they arrive damaged or defective.

For return requests, please contact us at hello@vnctbm.com.

8. Ownership

The delivered product remains our property until full payment has been received.

9. Intellectual Property

All artworks, images, texts, logos, designs, videos, and other content on this website are protected by copyright and remain the intellectual property of Vincent Baumann unless otherwise stated.

Purchasing an artwork or print does not transfer copyright or reproduction rights. You may not reproduce, copy, modify, publish, distribute, sell, or commercially use any artwork or content without prior written permission.

10. Use of the Website

You may use this website only for lawful purposes. You must not misuse the website, attempt to interfere with its functionality, or use automated systems to access, scrape, copy, or extract content without permission.

11. Third-Party Services

This website is powered by Shopify and may use third-party services for payments, analytics, shipping, email marketing, or other store functions.

We are not responsible for the content, policies, or practices of third-party websites or services linked from this website.

12. Privacy

Information about how we collect and process personal data can be found in our Privacy Policy.

13. Warranty and Liability

The statutory warranty rights apply.

We are liable without limitation for damages caused intentionally or by gross negligence, as well as for injury to life, body, or health.

In cases of ordinary negligence, we are only liable for breaches of essential contractual obligations. In such cases, liability is limited to foreseeable damages typical for this type of contract.

14. Changes to These Terms

We reserve the right to update these Terms and Conditions when necessary. The version valid at the time of your order applies.

15. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer and have your habitual residence in another country, mandatory consumer protection provisions of that country remain unaffected.

16. Contact

If you have any questions about these Terms and Conditions, please contact us:

Vincent Baumann Online-Marketing
Weiglpointer Straße 12
83352 Altenmarkt
Germany
Email: hello@vnctbm.com
VAT ID: DE451807394